Refund policy
IK Empire LLC — Refund Policy
Because our products are digital and delivered instantly upon purchase, all sales are final once a file or template link has been accessed or downloaded.
- If you experience a technical issue (broken download link, corrupted file, duplicate charge), contact us at info@ikempirellc.com within 7 days of purchase and we will resolve it or issue a refund.
- Refund requests made before a digital product has been downloaded/accessed may be granted at our discretion.
- Refunds, when approved, are returned to the original payment method within 5–10 business days.
For any billing questions, reach us at info@ikempirellc.com or write to us at 30N Gould St, STE 24213, Sheridan, Wyoming 82801.